Privacy Policy
To make these choices accessible, this Privacy Policy explains our handling of personal information across store browsing, checkout, order support, returns, marketing, and customer-care interactions.
Changes and Requests
For customer reference, we may update this policy to reflect operational or legal changes. Send privacy questions and rights requests to the contact email below.
Information We Collect
- Within our privacy program, Identifiers and contact details, such as name, email, phone number, billing address, and shipping address.
- For a clear account of data use, Order, payment, return, exchange, and customer-service information.
- As part of our privacy standard, Device, browser, IP address, cookie identifiers, and store-usage information.
- To describe available privacy rights, Information you voluntarily submit in messages, reviews, forms, or account settings.
Disclosures
To explain our data practices, we may disclose information to Shopify, payment processors, fulfillment and shipping providers, analytics and advertising providers, professional advisers, and authorities when needed to provide services or comply with law.
Cookies and Advertising
Within our information practices, we and our service providers use Cookies and similar technologies for store functionality, analytics, fraud prevention, and advertising. We may use Google Ads, including Remarketing and Conversion Tracking, to measure advertising performance and show relevant advertising. For privacy transparency, Browser or device controls may limit nonessential Cookies.
CCPA/CPRA and U.S. Privacy Rights
For customer choice and control, Subject to eligibility and exceptions under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), users may request access to or knowledge of personal information, correction, deletion, portability, and information about categories of collection, use, and disclosure. Users may also opt out of sale or sharing for cross-context behavioral advertising and may exercise other rights provided by applicable U.S. state law without discriminatory treatment.
How We Use Information
For customer reference, we use personal information to provide and improve the store, process payments, fulfill and track orders, handle returns and exchanges, prevent fraud, provide support, comply with law, and send marketing where allowed.
Retention, Security, and Children
For responsible data handling, we retain information for as long as reasonably necessary for orders, support, legal compliance, dispute resolution, and security. We use reasonable safeguards, but no system is completely secure. To describe available privacy rights, our services are not directed to children under 13, and we do not knowingly collect their personal information.
Do Not Sell or Share and GPC
Under applicable U.S. privacy law, to submit a Do Not Sell or Share My Personal Information request, contact us using the details below. Where legally required, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending the signal. Under this privacy notice, we may need to verify other requests.
Merchant and Customer Care Information
Under this privacy notice, Store name: thehydrojug
For privacy transparency, Contact email: Support@thehydroels.shop
To explain our data practices, Phone: (318) 293-7299
For customer choice and control, Physical and return address: 457 E University Ave, Lafayette, LA 70503, US
For responsible data handling, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).